Supporting the Martha’s Vineyard Hospital culture of safety and the people behind it is a carefully designed system of processes that reinforce, cross-check and quality care initiatives’ status. These processes represent checklists and benchmarks that analyze the progress of maintaining and raising quality throughout every care aspect.

As a patient, you will have expectations and want reassurances about the quality of care you receive. Our quality processes are among the many ways to ensure we deliver both.

In our continuing effort to improve the quality of care we provide, we ask our patients to complete a survey about their experience at Martha’s Vineyard Hospital. This survey is conducted through email or via telephone.

At Martha’s Vineyard Hospital, our goal is to provide the best healthcare and medical service possible. Sometimes we exceed expectations. Now and then, however, we might not meet our patients’ or families’ expectations. We want to learn from your experience- good or bad. The Quality and Patient Safety Department welcomes your compliments or concerns. We are also here to help you resolve a problem.

Patient Advocacy: 508-957-9497

Director of Quality and Patient Safety: 508-684-4553

Email: MVHPatientAdvocate@Partners.org

For more about Patient Advocacy, click here.